Privacy Policy
Effective Date: May 5, 2025
Last Updated: May 5, 2025
Welcome to www.spiritualist.live (“Spiritualist.Live,” “we,” “our,” or “the Site”), a platform that connects users with spiritual advisors, guides, and experts for live, real-time sessions. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
We collect and process the following types of information:
Account Information:
When you register an account, we collect your name, email address, username, password, and any other details you choose to provide.
Payment Information:
When you purchase spiritual sessions, we collect billing details (such as address and payment method) via secure third-party payment processors. We do not store complete credit card information.
Usage Data:
We automatically collect information about your interactions with the Site, including IP address, browser type, device information, session duration, and pages visited.
Communications:
We may collect communications between you and spiritual advisors, as well as between you and our support team, for service improvement and security purposes.
Profile Information:
Optional information you add to your profile, such as a bio, profile photo, spiritual interests, or preferences.
We use your information to:
Provide and maintain your account and access to the Site.
Facilitate live spiritual consultations and manage bookings.
Process payments and send related communications (e.g., invoices, receipts).
Communicate with you regarding your account, service updates, and promotional offers (you can opt out of marketing at any time).
Improve and enhance our services and develop new features.
Detect and prevent fraud or unauthorized access.
Enforce our Terms of Service and maintain community safety.
We do not sell or rent your personal data. We share information only in these cases:
With Spiritual Advisors:
Information necessary to conduct your live session (such as your username and any relevant session-related details you provide).
With Service Providers:
We work with trusted third parties (such as hosting services, payment processors, and analytics providers) under confidentiality agreements.
For Legal Compliance:
We may disclose information if required by law or to protect the rights, safety, and property of Spiritualist.Live, its users, or others.
We use industry-standard security measures to protect your data from unauthorized access or disclosure. However, no online system is completely secure. We encourage you to use a strong password and exercise caution when sharing personal or sensitive information.
We retain your personal data as long as necessary to provide services and comply with legal obligations. If you close your account, we will retain only the data required for legal or compliance purposes. To request account deletion, please contact us at support@spiritualist.live.
Depending on your location, you may have the right to:
Access your personal data.
Request corrections or deletions.
Object to or limit certain processing activities.
Withdraw consent (where applicable).
To exercise these rights, contact us at support@spiritualist.live.
Spiritualist.Live is intended for users aged 18 and over. We do not knowingly collect data from individuals under 18. If we discover that data from a minor has been collected, we will delete it promptly.
If you have questions or concerns about this Privacy Policy, please contact:
Spiritualist.Live Support Team
Email: support@spiritualist.live
We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date. We encourage you to review this policy regularly. Continued use of the Site after updates indicates your acceptance of the revised policy.